"Tracking shows delivered but I did not receive the parcel"

创建者 Penny P, 修改于 星期六, 19 八月, 2023 在 5:51 PM 由 Penny P

"Tracking shows delivered but my parcel is nowhere to be seen. Not in front of my door. No one knocks the door/bell. No delivery truck shows up on my cctv"


As we normally advised, the FIRST THING you will need to do is check with your neighbors, from our experience, this has happened multiple times, regardless of which country where the delivery guy delivered it to the wrong house on the same street. And the buyer is able to retrieve the parcel from the neighbor. 


Sometimes, the family member took it into the house but did not inform the recipient.


There was also a delivery guy who hid the parcel in the bushes for the recipient so it's not visible to the strangers.


Please check the above before reaching out to us.


By doing so, there's a high chance that you will be able to find your parcel and start building your WPL RC immediately.

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